PMP考试试题一：

Sponsors working with limited resources request that the project manager analyze the project’s cost of quality to optimize product quality. To meet the sponsor’s needs, what cost of conformance should the project manager consider?

A.Prevention and appraisal costs

B.SIPOC modeling

C.Internal and external failure cost

D.Cost benefit analysis

与有限资源合作的项目发起人要求项目经理分析项目的质量成本，优化产品质量。为满足项目发起人的需求，项目经理应考虑哪一项一致性成本？

A.预防和评价成本

B.SIPOC模型

c.内部和外部失败成本

D.成本效益分析

PMP答案解析：预防和评价成本属于一致性成本

PMP参考答案：A

PMP考试试题二

Initial acceptance testing begins on a system upgrade project that is on time and on budget. Unexpectedly, the system receives low satisfaction ratings from the staff due to inaccurate terminology used in the system.What should have been performed to avoid this outcome?

A.Identify the most commonly used terminology by using Delphi research

B.Understand the organizational culture of the staff stakeholder community during the identify stakeholders process

C.Submit a list of the important issues to the company’s senior information technology management

D.Create a process to familiarize the staff with industry standard terminology

一个满足时间和预算要求的系统升级项目开始进行初步验收测试。出乎意料的是，由于系统中使用的术语不准确，系统受到来自员工的低满意度评价。为避免这种情况，应该事先执行什么工作？

A.通过使用德尔菲研究识别最常用的术语

B.在识别干系人的过程中，了解员工干系人群体的组织文化

C.向公司的高级信息技术管理层提交一份重要问题清单

D.创建一个流程，让员工熟悉行业标准术语

PMP答案解析：根本原因是术语不准确，要准确识别、定义术语。不需要向管理层提交重要问题清单，排除C；根据题干，是术语不准确，而不是员工不熟悉术语，排除D

PMP参考答案：A

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