PMP考试试题一：

A project task will occur over a weekend and includes the customer’s staff resources. Three days before the work weekend, the project manager learns that the customer’s human resources manager refuses to pay overtime to its staff. There, the task must be rescheduled.To avoid issues, the project manager should have done which of the following?

A.Identified all of the project stakeholders

B.Included the payment for overtime in the project’s budget

C.Advised the customer about the importance of accomplishing this task over a weekend

D.Asked the customer’s staff to inform their human resources manager regarding the overtime

一个项目任务将在周末进行，并包含客户的员工资源。在周末前三天，项目经理了解到客户的人力资源经理拒绝为其员工支付加班费。因此，必须重新安排该项任务的进度。为避免这个问题，项目经理应该事先完成下列哪一项？

A.识别所有项目干系人

B.将加班费包含在项目预算中

C.告知客户在周末完成该项任务的重要性

D.让客户的员工将加班情况通知他们的人力资源经理

PMP答案解析：项目经理了解到客户的人力资源经理拒绝为其员工支付加班费，说明这是消极干系人，对项目持抵制态度，有负面影响。需要加强干系人管理。如果及时识别，可以制定干系人管理策略，调动参与。

PMP参考答案：A

PMP考试试题二

A project is delivered on-time, within the staffing budget, and is according to customer requirements. The project seems to be successfully launched. However, three months after the launch, the customer is concerned with the product and proposes a new project and design change. During project closing, what should the project manager have done?

A. Validated scope

B. Measured customer satisfaction

C. Reviewed test reports

D. Standardized inspections

在人员配备预算内，项目按时交付，且符合客户要求。项目看起来成功推出。但是，就在推出后的三个月，客户对产品表示担心，并提出一个新项目和设计变更。在项目收尾期间，项目经理应该已完成什么？

A.核实范围

B.衡量客户满意度

C.审查测试报告

D.标准化检查

PMP答案解析：核实范围是确认范围，也就是验收。

PMP参考答案：A

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