PMP考试每天一练-2018年PMP考试试题38
PMP考试试题一: A project is completed according to the defined scope. To assist with project evacuation an enhance customer relationships, the project manager wants to measure customer satisfaction. In what knowledge area should the project manager define and measure customer satisfaction? A. Project Quality Management B. Project Communications Management C. Project Risk Management D. Project Stakeholder Management 一个项目已根据定义的范围完成。为了有助于项目评价,加强客户关系,项目经理希望衡量客户满意度。项目经理应定义哪个知识领域并衡量客户满意度? A.项目质量管理 B.项目沟通管理 C.项目风险管理 D项目干系人管理 PMP答案解析:ISO质量体系中明确,质量的定义之一就是完成客户潜在和明示的要求,并且是评价客户满意度的依据 PMP参考答案:A PMP考试试题二 How should the effectiveness of a project’s quality control activities be determined? A.Evaluate the quality assurance plan against market benchmarks B.Implement a quality audit strategy C.Conduct a quality audit of the deliverables D.Evaluate the cost of quality 应如何确定项目质量控制活动的有效性? A.对照市场标杆评估质量保证计划 B.实施质量审计策略 C.对可交付成果实施质量审计 D.评估质量成本 PMP答案解析:实施质量保证是审计质量要求和质量控制测量结果,确保采用合理的质量标准和操作性定义。质量审计是识别项目中使用的低效率和低效力的政策,过程和程序 PMP参考答案:B |