31. Which of the following is most appropriate for face-to-face communication?
有很多沟通的方法，下列哪种情况适合“面对面”的沟通？
A. 提供一个关键项目决策的永久记录时
B. 针对一个团队成员的负面行为时
C. 鼓励团队成员的创新思维时
D. 询问关键干系人信息时
参考答案：B

32. A project has several teams. Team A has repeatedly missed several deadlines in the past. This has caused Team B to have to crash the critical path several times. As the project leader for Team B,you should_____
一个项目由几个团队组成，小组A 在过去曾多次在最后期限前没有完成任务，这导致小组B 好几次不得不对关键路径赶工。作为B 组项目领导,你应该______
A. 单独会见项目经理
B. 会见小组A 的领导
C. 会见发起人
D. 会见项目经理和小组A 的领导
参考答案：D

33. You have a project team consisting of people from four countries. The project is very important to the company and the project manager is concerned about its success. The length of the project schedule is acceptable. What type of communication methods should you use?
你的项目团队来自四个不同的国家。项目对于公司非常重要，项目的工期是可以接受的。在选择沟通方法上，你应该使用：
A. 非正式口头
B. 正式书面
C. 正式口头
D. 非正式书面
参考答案：B

34．Barriers can influence communication when sending or receiving information. Which of the following is NOT a barrier?
当发送或接收信息时，沟通障碍可以能会影响沟通效果。下面哪项不属于沟通障碍？
A. 偏见
B. 态度和情绪
C. 人身攻击与兴趣
D. 反馈
参考答案：D。

35. The project status meeting is not going well. Everyone is talking at the same time, there are people who are not participating and many topics are being
discussed at random. Which of the following rules for effective meetings is not being adhered to?
项目状态会议进展不顺，每个人都在讲话，有人不参与会议，许多议题随机讨论。
下列哪个是有效会议规则而未被遵守？
A. 相互谦恭和体谅
B. 提前制定会议日程
C. 有明确的开会目的
D. 制定公布会议议程
参考答案：D

36. Your project is well into the execution phase and remains on time, on budget and on specification. This morning, your project sponsor called to express concern about the project. Based on the schedule baseline, the project should be nearing implementation, but the sponsor does not know the current status of the project. You remind the sponsor that your team produces a detailed status report weekly and distributes it via e-mail. The sponsor indicates that e-mil is too impersonal and verbal updates are preferred. This situation suggests problems with which of the following project management processes?
项目顺利进入到执行阶段，按时、在预算内并符合规范。今天早上，项目出资人来电话表示担心。基于进度基准，该项目接近执行阶段，但该出资人不清楚项目目前状态。你提醒他你们团队每周出一份详细的项目状态报告并通过电子邮件发送。该出资人表示电子邮件太没人情味而喜欢口头确认。这一现象说明下列哪个管理过程出了问题？
A. 规划沟通管理
B. 管理沟通
C. 控制沟通
D. 利害关系都管理
参考答案：A。

37. A project manager has just been assigned a team that comes for many countries including Brazil, China, the US and Britain. What is her BEST tool for success?
一名项目经理刚刚负责一个团队，该团队成员来自包括巴西、中国、美国和英国在内的许多国家。以下哪项是她取得成功的最佳工具？
A. 职责分配矩阵
B. 远程电话会议
C. 团队信息沟通工作分解结构
D. 沟通和良好有人际关系技巧
参考答案：D

38．A project team was composed of 5 member .five more members additionally joined to this team. what are the communication channels added?
项目团队原来有5个成员。现在新增加5个。沟通渠道增加了多少？
A. 6条
B. 35条
C. 2倍
D. 20条
参考答案：B。

39．You prepared an integrated project plan and a project schedule. You submitted it to the steering committee, and it was approved. Key stakeholders accepted the plan. It is time to distribute it. Both the project plan and schedule should be distributed to
你在准备一个综合项目计划和一个项目时间表。你将它们提交给筹划指导委员会，并得到了批准。有关各方也接受了计划。现在是分发这些计划的时候了。项目计划和时间表应该分发给:
A． 组织中执行项目的所有有关各方
B． 项目所有的干系人
C． 项目小组成员和项目发起人
D． 在沟通管理计划中指明的人
参考答案：D。

40. A project team has members in 4 different locations with varying information systems. The project manager works with the project team. To determine how project information will be distributed, these methods are detailed in which document?
项目团队成员工作在具有不同信息系统的四个地方，项目经理与这些成员一起工作， 要想确定如何发布项目信息，下列哪个文件中详细描述了信息发布方法？
A. 项目总体计划
B. 活动定义
C. 沟通管理计划
D. 员工管理计划
参考答案：C。