21．A management style characterized by little or no information flowing up or down between the project manager and project team is called
项目经理与项目队伍之间很少或没有相互的信息流动，以此为特征的管理方式被称为:
A．自我中心的
B．民主的
C．参与的
D．放任的
参考答案：D。

22．Your organization is characterized by hierarchical organizational structures with rigid rules and policies and strict supervisory controls. Individual team members are not expected to engage in problem solving or use creative approaches to plan and execute work. But because a lot of company work involves crisis situations, this authoritarian management style has some benefits. Your organization is characterized by which one of the following theories?
你们公司拥有严格的等级制度， 各项政策、监控机制也是非常严密的。公司不允许团队成员独自解决问题或者采取与众不同的方法来完成任务。但是，由于公司的许多工作都要采取应急措施，需要当机立断，因此这种独裁的管理风格也还有些好处。你们公司的特征符合下列哪种理论的说法?
"Why can't we solve this problem by all sides giving in a little?" This is an example of what type of conflict resolution technique?
A. problem solving
B. forcing
C. withdrawal
D. compromising
参考答案：B。

23. "我们各方为什么不能各作一些让步来解决这个问题呢?"这是哪种冲突解决技巧的示例?
A．问题解决
B．强迫
C．撤退
D．妥协
参考答案：D。

24．Conflict on projects is usually caused by:
项目中通常引发冲突的原因是：
A． 进度,优先级,技术观点,和资源
B． 进度,个人性格,优先级,和资源
C． 进度,个人性格,优先级,和技术观点
D． 进度,成本,优先级,和资源
参考答案：A。

25．The project manager can help the project team develop a sense of identity as a group by
项目经理可以通过()，帮助项目团队建立一种团体认同感。
A．定期用电子邮件沟通
B．对项目建立一种神秘的气氛
C．建立一个"作战室"
D．发布团队成员应该如何与其他项目利害关系者相互交流的指导方针
参考答案：C。

26. Which of the following conflict resolution techniques is used when the conflicting parties are uncooperative and unassertive?
冲突双方虽然有分歧却并不固执，应该采用什么方式来解决问题？
A. 妥协
B. 撤退
C. 解决问题
D. 缓和
参考答案：C。

27. This win-win conflict resolution technique is the one that project managers should use most.
一种项目经理最常用的双赢的矛盾解决方法是：
A. 解决问题
B. 让步
C. 撤退
D. 缓和
参考答案：A。

28.What does a resource histogram show that a responsibility assignment matrix does not?
哪个是资源直方图能显示而责任矩阵不能显示的
A. 时间
B. 活动
C. 相互关系
D. 负责活动的人
参考答案：A。

29. A team member show doesn’t have the required skills or knowledge was assigned to a team. Who is responsible for ensuring that he receives the proper training?
一个不具备要求的技能或知识的团队成员被分配到一个项目。谁负责确保他得到适当的培训？
A．发起人
B．职能经理
C．项目经理
D．培训协调员
参考答案：C

30. The primary communication skills you will use in working with functional managers will be-
你在与职能经理一起工作将使用的主要沟通技能是：
A．问题解决
B．谈判
C．团队建设
D．公关
参考答案：B。